4. OPENING YOUR ACCOUNT
4.1.In order to place a bet via the Website, you will need to open an account on the website ("Your Account"). 4.2.For various legal or commercial reasons, we do not permit accounts to be opened by, or used from, customers based or domiciled in certain jurisdictions, including the United States of America,France,UK, Israel, Iran,Romania,Bulgaria. If you are in such a jurisdiction, than you should not open an account or use the Website.Players residing in the United Kingdom are not eligible to play Netent and Microgaming games. 4.3.In order to open Your Account for use of the Website, You can contact Customer Services, or by clicking here and following the on-screen instructions. 4.4.When you open Your Account You will be asked to provide us with personal information, including your name, date of birth, and appropriate contact details, including an address, telephone number and e-mail address ("Your Contact Details"). 4.5.You hereby acknowledge and accept that, by using the services at the Website, you may both win and lose money. 4.6.Your Account must be registered in your own, correct, name. You may only open one account for the sportsbook. Any other accounts which you open with us in relation to the Service and the Website shall be "Duplicate Accounts". Any Duplicate Accounts may be closed by us immediately and: 4.6.1.all transactions made from the Duplicate Account will be made void; 4.6.2.all stakes or deposits made using that Duplicate Account will be returned to You; and 4.6.3.any returns, winnings or bonuses which you have gained or accrued during such time as the Duplicate Account was active will be forfeited by you and may be reclaimed by us, and you will return to us on demand any such funds which have been withdrawn from the Duplicate Account 4.7.If you wish to open another account, you may do so by contacting the Manager at [email protected]. If a new account is opened, the old account will be closed. 4.8.You must maintain your account and keep your details up-to-date.
5. VERIFICATION OF YOUR IDENTITY; MONEY LAUNDERING REQUIREMENTS
5.1.You warrant that: 5.1.1.You are not younger than: 126.96.36.199.of 18 (eighteen) years; or 188.8.131.52.any legal age at which gambling or gaming activities under the law or jurisdiction that applies to you require ("the Legal Age"); and 5.1.2.the details supplied when opening Your Account are correct; and 5.1.3.You are the rightful owner of the money in your Account. 5.2.By agreeing to the Terms you authorise us to undertake verification checks as we may require ourselves or may be required by third parties (including, regulatory bodies) to confirm your identity and contact details (the "Checks").
Upon Operator request to provide all identity documents, the user must provide them within 24 hour from the request. Failure to provide within the period, will lead to closure of the account at sole discresion of operator. Customers must provide the following;
a) Proof of identity. Acceptable forms of proof are copies of: • A valid photographic identity document; Government issued national identity document, current valid full passport, full driver's licence, armed forces identity card, signed known employer ID card b) Proof of registered personal address. Acceptable forms of proof are copies of: • Bank/credit card statement or utility bill no older than 30 days, published voter roll, mortgage statement from a recognized lender no older than 30 days Mobile phone bills, screenshots from online accounts, and national identity cards are not accepted as proof of address. Should a Customer be unable to provide a proof of address document listed above, the Operator may, at its sole discretion, accept alternative documentation from a verifiable organization, service provider, local/national government office or qualified individual.
c) If the Customer has registered a credit or debit card, the following must also be provided; • A copy of the front of the card showing the first 4 and last 4 digits (the middle 8 digits can be covered) • A copy of the back of the card (the last 3 digits of the security code can be covered) With the exception of the alterations specifically mentioned in point (c), all documents must be provided without Customer modification. All documents must be provided in full. In order to confirm the validity of a document, the Operator may require the Customer to provide both sides or multiple pages of it. This is at the Operator's sole discretion. One document cannot be used to fulfil both Proof of Identity and Proof of Address requirements. The Operator will endeavour to verify the documents provided within 72 hours of receipt, and will retain the information provided, in order to facilitate further withdrawal requests. If the documents become invalid for any reason, it is the Customer’s responsibility to inform the Operator immediately.
The Operator reserves the right to require the Customer to obtain 3rd party confirmation of the validity of any document, or any photocopy or scanned copy of such document. The Operator further reserves the right to approach any 3rd party to verify the validity of any document provided.
Enhanced Due Diligence - , the Operator reserves the right to request additional information or documentation (verbally or in writing) at any time to further verify a Customer’s age, activity, identity or address. The Customer’s account may be suspended and payments may be withheld until the requested information is provided.
On provision of the requested information; Should the Operator be unable to verify the Customer’s age, address or identity to its satisfaction, the account may be closed. In this case, the balance of the account will be returned to the Customer via the original or appropriate payment method, providing there is no indication of fraudulent or improper activity on the account. Should such activity be suspected, the account may be closed pursuant to clause 9 of this document (Cheating, Collusion, Money Laundering and Fraud). Should the Operator identify false, flawed or deliberately misleading information, the account will be closed under clause 9 of these Terms and Conditions. If, in the reasonable opinion of the Operator, the Customer is believed not to be of legal gambling age or may not have been of legal age when bets were placed, their account will be closed, all bets will be declared void, all deposited funds will be returned via the original or appropriate payment method, and any winnings accrued will be forfeited. Should the Customer have withdrawn funds from their account, these must be returned to the Operator on demand.
Should valid information not be provided within 28 days of its request, the Operator may close and/or suspend the account. In this case, the balance of the account will be returned to the Customer via the original or appropriate payment method, providing there is no indication of fraudulent or improper activity on the account. Should such activity be suspected, the account will be closed pursuant to clause 9 of this document (Cheating, Collusion, Money Laundering and Fraud).
5.3.While we are undertaking any Checks, we may restrict you from withdrawing funds from Your Account.The data entered in the registration form( address, name and surename, date of birth, email, phone number, etc ) has to be valid and real before making first withdrawal request- Is not allowed any modification of the initial regsitration data. If the verification of the information fail to be valid, parasino can cancel your bets and close your account at his sole discretion 5.4.In certain circumstances we may have to contact you and ask you to provide further information to us directly in order to complete the Checks. If you do not or cannot provide us with such information then we may suspend Your Account until you have provided us with such information or permanently close Your Account. Additionally, you will have to provide identification whenever you make a withdrawal of funds amounting to Two Thousand Three Hundred Euros (EUR 2,300) or more. 5.5.If we are unable to confirm that you are the Legal Age then we may suspend Your Account. If you are proven to have been under that age at the time you made any gambling or gaming transactions, then: 5.5.1.Your Account will be closed; 5.5.2.all transactions made while you were underage will be void, and all related funds deposited by you will be returned; 5.5.3.any stakes for bets made while you were underage will be returned to you; and 5.5.4.any winnings which you have accrued during such time will be forfeited by you and you will return to us any such funds which have been withdrawn from your Account.
6. USERNAME, PASSWORD, AND CUSTOMER INFORMATION
6.1.After opening Your Account, you must not disclose (whether deliberately or accidentally) your username and password to anyone else. If you have lost or forgotten Your Account details you may retrieve your password by clicking on the “Forget your Password” link below the login portal.
7. DEPOSITS AND WITHDRAWALS FROM YOUR ACCOUNT
7.1.If you wish to participate in betting or gaming using the Website, You must deposit money into Your Account with the available payment methods in order to top-up your user account, funds that will be used to place bets or play games. 7.2.Deposits to and withdrawals from an Account may be made through various payment providers that may change from time to time. Procedures, terms, and conditions vary between payment providers. We do not accept cash funds sent to us. 7.3.By depositing money you agree not to make any charge-backs, reversals or otherwise cancel any deposits into Your Account, and agree to refund and compensate us for unpaid deposits. 7.4.Your Account is not a bank account and is therefore not insured, guaranteed, sponsored or otherwise protected by any banking insurance system. Additionally any money deposited with us in your Account will not earn any interest. 7.5.We may at any time set off any positive balance on Your Account against any amount you owe to us when we re-settle any bets or wagers pursuant to Duplicate Accounts, Collusion, Cheating, Fraud and Criminal Activity or Errors. 7.6.You are responsible for reporting your winnings and losses to your local tax or other authorities. 7.7.You may request withdrawal of funds from Your Account at any time provided that: 7.7.1.all payments made into Your Account have been confirmed as cleared and none have been charged-back, reversed or otherwise cancelled; 7.7.2.any Checks referred to in paragraph 5 above have been completed. 7.8. Once we have approved your withdrawal you must give us sufficient information as to how the funds should be transferred to you. We will attempt to accommodate your request regarding the payment method and currency of your withdrawal. This, however, cannot be guaranteed. 7.9. We reserve the right to charge a fee amounting to our own costs (including the cost of the deposits) for withdrawals of funds that have not been put into play. 7.10.1. Players who register with parasino.com must deposit from an account that is registered in their own name. 7.10.2. We do not accept 3rd party deposits, ie. a friend, relative, partner, husband or wife. 7.10.3. If we discover during our routine security checks that this has occurred, all casino winnings will be forfeited and sent back to the casino and the original deposit to the rightful owner of the account/ Credit Card. 7.10.4. If bank transfer is required to return the money to the rightful owner, all bank charges will be borne by the receiver. 7.10.5. In case of card deposits where refunds are not possible, The card owner must sign ‘credit card verification form’ and send in identification documents for us to do the verification. 7.10.6. Withdrawals must be requested with the same payment method that the user used for depositing moneyon the Website. Players need to wager minim one time their deposited funds before request an withdraw, therefore is not possible to deposit and withdraw without playing minimum one time the deposited funds. Standard minimum odd wagering condition in sport is 1.35 per on non Live/ event. Players can request a withdrawal of their deposited amount prior to meeting the wagering conditions of the bonus. However, the bonus amount and winnings will be forfeited/canceled.
7.10.7 Credit card, nettler and skrill payment methods is available only for depositing into user account. Withdrawals can pe processed with alternative methods, for details please contact support for information on available withdraw methods for your account. Maximum withdrawal for users that deposits with credit card, nettler and skrill is 500 Eur per day or equivalent and/or 2500 per month.
7.11. Refund of funds can be done only after KYC user identity verification process is finalized and confirmed. In case the payment of funds is received, but due to technical issue, player balance is not top-up-ed, the funds will be refunded acording to terms and conditions, within 24 hours from the receiving the funds. The deposited funds, when refund occur, will be transfered back with the same methods used for the deposit, ie. deposits made with credit card will be refunded back to users bank account.
7.12. Payment process is conducted by " MASLIN PROPERTIES LTD" , as payment partner processor of PARASINO.COM. You can contact us here
8. PLACING A BET OR GAMING
8.1.All transactions will be concluded in the language from which you placed your transaction. 8.2.It is your responsibility to ensure that the details of any transaction are correct. 8.3.You can access your transaction history on the Website. 8.4.We reserve the right to refuse the whole or part of any transaction requested by you at any time in our sole discretion. No transaction is accepted by us until we have confirmed to you that it has been accepted. If you do not receive a confirmation that your transaction has been accepted, you should contact Customer Services. 8.5.Once your bet is confirmed, you cannot cancel the transaction without our written consent.
9. COLLUSION, CHEATING, FRAUD AND CRIMINAL ACTIVITY
9.1.The following activities as not allowed and constitute a material breach of the Terms:
- colluding with other third parties;
- using unfair advantage or influence (commonly known as cheating), including the exploitation of a fault, loophole or error in our software, the use of automated players (sometimes known as 'bots'); or the exploitation of an 'error';
- undertaking fraudulent activities to your advantage, including the use of a stolen, cloned or otherwise unauthorised credit or debit card, as a source of funds;
- taking part in any criminal activities including money laundering and any offence with criminal repercussions.
-Should the Operator have reasonable grounds to suspect a Customer of collusion, cheating, fraud, identity fraud (including providing someone else’s personal or payment details with or without their knowledge), chip dumping, money laundering, the use of artificial intelligence programs, gaining an unfair advantage over other Customers, or any similar activity that the Operator deems to be improper, the Operator shall have the right to suspend the Customer’s account for an indefinite period of time, investigate the account and the Customer, and take such action as it deems appropriate including; withhold all or part of the balance of the account, confiscate winnings, recover from the account the amount of any payouts, bonuses, winnings or costs which have been affected or generated by such improper activity, and close the account without notice. Should the Customer have insufficient funds in their account to pay funds owed to the Operator, outstanding funds must be paid to the Operator on demand. This shall also apply should the Operator ascertain that a Customer has begun proceedings to "charge back", has denied any of the transactions made on their account, or has become bankrupt.
9.2.We will take all reasonable steps to prevent such activities; detect them and the relevant players; and deal with the relevant players appropriately. We will not be liable for any loss or damage which you or any other player may incur as a result of collusive, fraudulent or otherwise illegal activity, or cheating, and any action we take in respect of the same will be at our sole discretion. In cases of suspected improper activity, in order to progress account investigations and/or prevent further fraudulent behaviour, the Operator may deem it necessary to specify and enforce reasonable deadlines for activities such as the provision of documents or receiving Customer responses. By registering an account, the Customer accepts this. 9.3.If you suspect a person is colluding, cheating or undertaking a fraudulent activity, you shall as soon as reasonably practicable report it to us by e-mailing us. 9.4.We reserve the right to inform relevant authorities, other online gaming or gambling operators, other online service providers and banks, credit card companies, electronic payment providers or other financial institutions of your identity and of any suspected unlawful, fraudulent or improper activity, and you agree to cooperate fully with us to investigate any such activity.
9.5 Suspicious Betting a) For the purpose of this Clause 9.5, "suspicious betting" shall refer to where we have reasonable grounds to believe that a Bet or a number of Bets have been placed in suspicious circumstances. Suspicious betting shall include, but not be limited to: i. where there is an inordinate frequency and/or highly unusual pattern of Bets (by comparison with betting norms) placed on the same selection(s) in a short space of time; ii. where there is an inordinate frequency and/or highly unusual pattern of Bets placed on the same selection(s) and where the theoretical probability of said selection(s) winning at the time of Bet(s) placement, based on the odds offered on the selection(s) at the time of Bet placement, is largely inconsistent with the theoretical probability of the same selection(s) winning calculated using their starting prices, iii. where the integrity of an event (or events) has been called into question, including, for example, but not limited to where one (or more) of the participants in an event displays exceptional form which we reasonably believe was known to you or someone connected to you at the time of bet placement but was concealed from the public generally in order to gain an unfair advantage in any bets placed on that event (or those events); iv. where we have reasonable grounds to suspect that a Bet or a string of connected Bets were placed robotically, by automated means, or otherwise than through the Account holder placing each Bet manually via their Account; v. where we reasonably believe that you have used unfair external factors or influences connected with the event(s) the subject of any Bet(s); vi. where we reasonably suspect that you have opened duplicate Accounts or where we reasonably suspect that second or subsequent Accounts are under common control with your Account with a view to concealing the true worth, nature or pattern of Bets placed by you or on your behalf, even if second or subsequent Accounts are opened under different names; vii. where we otherwise believe, acting reasonably, that you are acting in concert with others or that you are acting other than on your own behalf; or viii. where we reasonably believe that Bets have been placed from a location or device other than the location or device which you claim to have used to place a Bet.
On suspicious betting Operator on sole discretion can cancel, void or rollback respective bets and return the stake into user account.
10. OTHER PROHIBITED ACTIVITES
10.1.You should not use the Website for any purpose which is considered to be defamatory, abusive, obscene, racist, sexist, discriminatory, or offensive. You must not use any abusive or aggressive language or images; swear, threaten, harass or abuse any other person, including other users, or behave in such a manner towards any Company staff used to provide the Website or Customer Services. 10.2.You shall not corrupt the Website, flood the Website with information so as to cause the Website to not function, nor use any features which may affect the function of the Website in any way for example (but not limited to) releasing or propagating viruses, worms, logic bombs or similar. Any multiple submissions or "spam" are strictly prohibited. You must not interfere or tamper with, remove or otherwise alter in any way, any information in any form which is included on the Website. 10.3.You shall use the Website for personal entertainment only and shall not be allowed to reproduce the Website or any part of it in any form whatsoever without our express consent. It is prohibited professional players to play on this Website. In case of such situations the Website reserves the right to block the account of the player and forfeit his winnings. 10.4.You must not attempt to gain unauthorised access to the Website, the servers on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or similar. When breaching this provision we will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately. 10.5.We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect Your computer equipment, computer programs, data or other proprietary material due to Your use of the Website or to Your downloading of any material posted on such Website, or on any website linked to the Website. 10.6.It is prohibited to sell or transfer accounts between players.
11. CLOSURE AND TERMINATION BY US
12. ALTERATION OF THE WEBSITE
12.1.We may, in our absolute discretion, alter or amend any product offered via the Website at any time for the purpose of maintaining the Website.
13. IT FAILURE
13.1.Where unexpected system flaws, faults or errors occur in the software or hardware which we use to provide the Website we will take immediate steps to remedy the problem. 13.2.We do not accept any liability for IT failures which are caused by your equipment used to access the Website or faults which relate to your internet service provider.
14. ERRORS OR OMISSIONS
14.1.A number of circumstances may arise where a bet is accepted, or a payment is made, by us in Error. 14.2.parasino.com reserves the right to cancel any bet made on obviously incorrect odds, switched odds (where odds were listed against the wrong teams) or a bet made after an event has started if that event is not available for live betting. parasino.com reserves the right to refuse, restrict, cancel or limit any bet. 14.3.Neither we (including our employees or agents) nor our partners or suppliers shall be liable for any loss including loss of winnings that results from any Error by us or an error by you. You will forfeit any winnings/losses that result from any such Error.
15. EXCLUSION OF OUR LIABILITY
16.1.You shall compensate us in full for any claims, liabilities, costs, expenses (including legal fees) and any other charges that may arise as a result of your breach of the Terms. 16.2.Where you are in material breach of the Terms, we reserve the right, but shall not be required, to: 16.2.1.Provide you with notice (using Your Contact Details) that you are in breach requiring you to stop the relevant act or failure to act, 16.2.2.suspend your Account so that you are unable to place bets or play games on the Website, 16.2.3.close Your Account with or without prior notice from us. 16.2.4.recover from Your Account the amount of any pay-outs, bonuses or winnings which have been affected by any material breach. 16.3.We have the right to disable any user identification code or password if in our reasonable opinion you have failed to comply with any of the provisions of the Terms.
17. INTELLECTUAL PROPERTY RIGHTS
18. YOUR PERSONAL INFORMATION
18.1.We are required by law to comply with data protection requirements in the way in which we use any personal information collected from you in your use of the Website. We therefore take very seriously our obligations in relation to the way in which we use your personal information. 18.2.By providing us with the information, you consent to our processing your personal Information for the purposes set out in the Term, for operating the Website or to comply with a legal or regulatory obligation. 18.3.As a policy the Company will not disclose any personal information to anyone other than those employees that need access to your data to provide you with a service. 18.4.We will retain copies of any communications that you send to us (including copies of any emails) in order to maintain accurate records of the information that we have received from you.
19.1.The Website uses 'cookies' to assist the functionality of the Website. A cookie is a small file of text which is downloaded onto your computer when you access the Website and it allows us to recognise when you come back to the Website. Information on deleting or controlling cookies is available at www.aboutcookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of the Website.
20. COMPLAINTS AND NOTICES
20.1.If You wish to make a complaint regarding the Website, a first step should be to, soon as reasonably possible, contact Customer Services. 20.2.In the event of any dispute, you agree that the records of the server shall act as the final authority in determining the outcome of any claim. 20.3.You agree that in the unlikely event of a disagreement between the result that appears on your screen and the game server, the result that appears on the game server will prevail, and you acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the relevant online gaming activity and the results of this participation. 20.4.When we wish to contact you regarding such a dispute, we will do so by using any of Your Contact Details.
22. TRANSFER OF RIGHTS AND OBLIGATIONS
22.1.We reserve the right to transfer, assign, sublicense or pledge the Terms, in whole or in part, to any person, provided that any such assignment will be on the same terms or terms that are no less advantageous to You.
23. EVENTS OUTSIDE OUR CONTROL
24.1.If we fail to insist upon strict performance of any of your obligations or if we fail to exercise any of the rights or remedies to which we are entitled, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. 24.2.A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of the provisions of the Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with above.
25.1.If any of the Terms are determined to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law. In such cases, the part deemed invalid or unenforceable shall be amended in a manner consistent with the applicable law to reflect, as closely as possible, Our original intent.
26. LAW AND JURISDICTION
27. RESPONSIBLE GAMING AND GAMBLING
27.1.For those customers who wish to restrict their gambling, we provide a voluntary self-exclusion policy, which enables you to close Your Account or restrict your ability to place bets. If you require any information relating to this facility please speak to Customer Services. 27.2.We will use our reasonable endeavours to ensure compliance with your self-exclusion. However you accept that we have no responsibility or liability whatsoever if you continue gambling and/or seek to use the Website and we fail to recognise or determine that. 27.3.We are committed to supporting Responsible Gambling initiatives and encourage you to find information about Responsible Gambling at the websites of the following organisations: Gambling Therapy - www.gamblingtherapy.org Gordon House Association - www.gordonhouse.org.uk
28.1.Where we provide hyperlinks to other websites, we do so for information purposes only. You use any such links at your own risk and we accept no responsibility for the content or use of such websites, or for the information contained on them.
Unfortunately we cannot accept registration from your country of residence. For further assistance, please send an e-mail to: [email protected] or contact live support.